Privacy Policy
Ask Japan Tickets (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
1. Information We Collect
We may collect the following types of information:
- Name and email address (when you contact us or submit a ticket request)
- Event preferences and request details
- Messages you send through contact forms
- Basic usage data (such as pages visited and time spent on site)
We do not collect payment information as we do not directly sell tickets.
2. How We Use Your Information
We use the collected information to:
- Provide ticket concierge assistance
- Respond to your inquiries and requests
- Share event-related information
- Improve our website and services
- Communicate important updates
3. Ticket Concierge Service
Ask Japan Tickets provides an informational and concierge-based service. We may assist users in requesting tickets through official platforms such as PIA and ePlus.
We do not guarantee ticket availability, as final decisions are made by official ticket providers and event organizers.
4. Cookies and Tracking
We may use cookies to improve user experience, analyze website traffic, and understand user behavior. You can disable cookies in your browser settings if you prefer.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may only share data when required to:
- Fulfill your ticket request
- Comply with legal obligations
- Work with trusted service providers (if necessary for operations)
6. Data Security
We take reasonable measures to protect your personal information. However, no method of online transmission is 100% secure.
7. Third-Party Links
Our website may include links to external websites or official ticket platforms. We are not responsible for the privacy practices of those third-party sites.
8. Your Rights
You may request to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
To exercise these rights, contact us at:
support@askjapantickets.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: