Frequently asked questions
Have more questions? Contact us.
What is Ask Japan Tickets?
Ask Japan Tickets is an event discovery platform where you can find information about concerts, sports matches, festivals, anime events, and other entertainment happening across Japan.
Do you sell tickets directly?
No, we do not sell tickets directly. We provide event information and offer a ticket concierge service to help users request tickets through official platforms.
What is the ticket concierge service?
Our concierge service helps users navigate Japan’s ticketing systems and submit ticket requests through official platforms such as PIA and ePlus.
Can you guarantee ticket availability?
No, ticket availability depends on the official organizers, lottery systems, and platform rules. We assist with the process, but final approval is not guaranteed.
Which types of events can I find on your website?
You can explore concerts, sports events, anime conventions, theatre shows, cultural festivals, exhibitions, and other live entertainment events across Japan.
How do I request tickets through your service?
You can submit a request through our contact or concierge form by selecting your desired event and providing your preferences such as date, seating, and number of tickets.
Do I need a Japanese phone number or address?
Some ticketing platforms may require local information, but our concierge team will handle this.
Is Ask Japan Tickets only for tourists?
No, our platform is for both international visitors and Japan residents who want to discover and access upcoming events easily.
Are the event details official and updated?
Yes, we gather event information from official sources, organizers, and verified ticket platforms to ensure accuracy.
Is there a fee for using Ask Japan Tickets?
Browsing event information is free. Fees may apply only if you use our optional ticket concierge service.