Terms & Conditions
Welcome to Ask Japan Tickets. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. About Our Service
Ask Japan Tickets is an informational platform that provides listings of concerts, sports events, festivals, anime conventions, theatre performances, and other entertainment events in Japan.
We also offer an optional ticket concierge service to assist users in requesting tickets through official Japanese ticketing platforms such as PIA and ePlus.
We do not directly sell tickets.
2. No Ticket Guarantee
All ticket requests submitted through our concierge service are subject to availability, organizer rules, and official ticketing system outcomes.
We do not guarantee:
- Ticket availability
- Successful lottery outcomes
- Seat selection
- Event entry approval
Final decisions are made by official ticket providers and event organizers.
3. User Responsibilities
By using our service, you agree to:
- Provide accurate and complete information
- Follow all event and ticketing platform rules
- Understand that ticket requests are not guaranteed purchases
- Use the website for lawful purposes only
4. Concierge Service
Our concierge service assists users with:
- Event ticket guidance
- Submission support for official platforms
- Information on ticket lotteries and sales
- General assistance related to event access in Japan
Service fees (if applicable) are separate from ticket prices charged by official platforms.
5. Third-Party Platforms
We are not affiliated with or responsible for third-party ticketing platforms, including but not limited to PIA and ePlus.
All transactions and policies on those platforms are governed by their own terms.
6. Content Accuracy
We strive to ensure all event information is accurate and up to date. However, event details such as dates, venues, and schedules may change without notice.
We are not responsible for any inaccuracies provided by third-party sources or event organizers.
7. Limitation of Liability
Ask Japan Tickets is not liable for:
- Ticket purchase failures
- Event cancellations or changes
- Losses due to third-party platforms
- Technical issues beyond our control
Use of the website is at your own risk.
8. Intellectual Property
All content on this website, including text, design, and layout, is owned by Ask Japan Tickets unless otherwise stated. Unauthorized copying or reproduction is prohibited.
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website means you accept any updated terms.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us: